Customer Service and Sales Specialist with German София

Customer Service and Sales Specialist with German
София

JOIN SUTHERLAND – BE PART OF OUR TEAM!  

We Are Sutherland

Sutherland is a global leader in Customer Experience Management (CXM), driving our clients’ growth through innovative solutions and automation for over 37 years.

Why Sutherland?

With locations in 60 places worldwide, we’ve been operating in Bulgaria since 2008 with over 2, 000 employees. We offer customer service and technical support in 17 languages, allowing you to work on exciting projects for some of the world’s biggest brands. Here, you can develop your skills in a dynamic work environment.

Join Our Brand-New Telecommunications Project!

Strengthen our exceptional team of customer service and sales specialists for our brand-new telecommunications project! We’re seeking talented German-speaking employees for our leading telecommunications client, the #1 brand in Germany and Europe.

Job Description

Handling incoming customer inquiries for the leading European telecom provider

Focusing on selling additional services and products

Providing quick and friendly responses to customer concerns

Analytical problem-solving and prioritization skills

Qualifications

Excellent German language skills (B2H / C1)

A passion for helping customers and contributing to team success

Analytical thinking and self-motivation

BPO/Call Center experience is an advantage

Additional information

Long-term job security with a permanent contract

Attractive compensation package with unlimited monthly bonus

Additional health and life insurance

24 days of paid annual leave, including 3 wellness days

Flexible part-time work models

1. 5 hours of paid breaks per day

Transportation allowance

Meal vouchers

Paid sales training and individual coaching

Clear career path within the company

Free coffee beverages and regular employee events

Modern work environment with great office facilities

MORE REASONS TO JOIN OUR TEAM: 

Digital employee services

Employee assistance program

Employee discount portal

Employee referral program

Rewards and recognition program

Relocation package for newcomers

Multisport card

Internal learning and development portals

Employee engagement events

Gift for birth or adoption

Corporate social responsibility events

Access to global business expertise

Available parking

Ready for your next career challenge?  APPLY NOW!