Tech Center Presales Architect
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Analyze very technical information and communicate it effectively to different kinds of audiences
Understand and have technical discussions with our requestors and customers
Acquire, maintain, grow, and demonstrate technical knowledge of HPE’s technology and solutions and deepen your expertise within an area of specialization
Understand customer business requirements from a technical viewpoint and use technical expertise to propose and configure solutions which help customers achieve their business goals
Participate in complex technical architecture, design, and sizing, by identifying site-specific parameters and constraints that impact the technical solution.
Provide your output within the defined SLA while properly tracked in our ticketing system.
Professionally manage customer expectations and respond to customer concerns
Demonstrate technical competence in customer/partner communications
Able to proactively learn about new products and features, as well as finding new resources.
Take on additional tasks and responsibilities as you grow into the role (product lead, coordinator or similar tasks which involve support within and outside of the team)
Share knowledge and experience with peers
Train and coach new colleagues
Carry out administrative activities related to mentioned content of work
Bachelor’s degree in engineering or from technical university
Proven IT background through either job history or education, who can analyze very technical information and communicate it effectively to different kinds of audiences.
3–5 years of experience in technology industry with focus on technical selling
Fluent in written and verbal English
Analytical, problem detection and solving skills
Demonstrate solid technical skills in assigned area of specialization.
Good written and verbal communication skills
Basic project management skills
Good business and financial acumen.
Knowledge of effective consultative selling techniques, including active listening, framing, white boarding, storytelling etc.
MS Office
Basic knowledge of social media, blogging, and related information sharing technologies.
Knowledge and understanding of Industry-standard IT hardware and software solutions (server, storage, networking and hybrid-cloud solutions)
Knowledge-based and experienced-based industry certifications preferred.
"At HPE, we deliver equal opportunities, flexible work-life balance and constantly evolving career growth as well as competitive benefits, salary and shared values and purpose.
HPE is an equal opportunity employer: minority, female, veterans, individuals with disabilities, LGBTQIA+ and affirmative action. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives and skills. We do not discriminate and all decisions are made on the basis of qualifications, merit and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. "
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