Customer Care Assistant with German and English София

Customer Care Assistant with German and English
София

Astrea Recruitment is proud to connect talented professionals with top employers. We are excited to offer a fantastic opportunity for Customer Care Assistants with German to join a dynamic and customer-focused team.
As a Customer Care Assistant, you will be the first point of contact for customers, ensuring a seamless and high-quality service experience. Your daily responsibilities will include handling inbound calls, live chat, emails, and social media inquiries, assisting customers with questions, and resolving any issues they may face. This role is perfect for individuals who are communicative, solution-oriented, and eager to contribute to a positive customer experience.
Fluency in German (written and spoken)

Good command of English

Strong communication and interpersonal skills

Interest in sports is a plus

Previous experience in customer service is an advantage but not mandatory

Good typing and computer skills (MS Office proficiency)

Strong organizational and analytical skills

Positive attitude and ability to work well in a team environment

High school diploma or equivalent
Full-time position with flexible shifts (Monday – Sunday, from 10 AM to 2 AM)

Competitive salary – 3800 BGN GROSS

Convenient office location, close to public transport

Fully paid initial training and onboarding

Ongoing training and career development programs

Health & Wellbeing initiatives

Relocation support (if needed, including accommodation and travel expenses)

Attractive benefits package, including:

Health & Life Insurance

Multisport card

Transport allowance

Bonuses for key life events

Additional paid leave for education

Corporate discounts, company events, and more!