Private Cloud Operator София

Private Cloud Operator
София

Private Cloud Operator

Challenge mastered.

#MakeITHappen

Did you know that A1 Bulgaria is working on international projects as well?

Our wide portfolio has long past the telecom services, and we are now offering digital solutions to millions of corporate, public, and private customers.

State-of-the-art technology, the latest innovations, and extremely talented professionals in various areas help us deliver the best-in-class products, services, and customer experience.

You’ll know A1 Bulgaria is the right place for you if you are driven by:

•     Opportunities to learn and build your career;

•     Meaningful work in a stable and fast-paced company;

•     Diversity of people, projects, and platforms;

•     A supportive, fun, and inspiring place to work.

Would you like to join us?

Spasimir Arsov is looking for a new team member.

We are looking for a responsible Private Cloud Operator with a strong technical understanding of Virtualization Technology to support the Cloud infrastructure and the virtualization platform.

Your daily routine would include:

•     Being responsible for handling complex customer issues relating to fulfillment, incident and change management;

•     Helping specialists solve incidents and conduct problem/change management;

•     Being a central contact person for complex customer issues and supporting of smooth operation of the cloud platform;

•     Ensuring compliance with the service level agreements (SLA) and key quality indicators (KPI) as part of 7×24 operation with on-call service;

•     Direct customer interaction;

•     Conducting administrative activities with operating systems (Windows, Linux) in virtualized server environments (VMware);

•     Conducting administrative activities with VMWare Cloud Director Handling of virtualization technologies (Clustering, Container Management) and their virtualization dependencies;

•     Working with VMware NSX, Cisco ACI and Cisco Fabricpath;

•     Coordinating of the technical/operational documentation.

We’ll know you can make it if you have:

•     Experience in incident management and a solution-oriented approach;

•     Broad IT knowledge and understanding of complex relationships to bring about a solution;

•     A passion for Cloud Technologies and their technical functionality;

•     A high level of process understanding as well as excellent analytical thinking and KPI orientation;

•     Experience with ITIL Framework;

•     Know-how of virtualization technologies (Clustering, Container Management) and their virtualization dependencies;

•     Network skills with Vmware NSX, Cisco ACI and Cisco Fabricpath.

Any of the following will be considered an advantage:

•     ITIL certification;

•     Windows/Linux or VMWare Certification;

•     Knowledge of IT Service processes and tools;

•     More than three years of experience in technical customer interaction and Operating System Administration;

•     German language.

Our gratitude for the job done will be eternal, but we’ll also offer you:

•      Innovative technologies and platforms to “play” with;

•      Modern working environment for your comfort;

•     Friendly, ambitious, and motivated teammates to support each other;

•     Thousands of online and in-person learning opportunities to grow;

•     Challenging assignments and career development opportunities in multinational environment;

•     Attractive remuneration package;

•     Flexible working schedule and opportunity for home office;

•     Numerous additional goodies, including, but not limited to free A1 services, discounts, health insurance and services, sports center, childcare, team and family events, etc.