Game Support Representative for Wargaming with Czech and English София

Game Support Representative for Wargaming with Czech and English
София

If you are passionate about gaming, join our growing Player Support team in the Customer Experience (CX) industry TELUS Digital Bulgaria - get the job you will enjoy! 

We challenge you to be part of the cool and fun team of WARgamers!

 

A typical day:

Ensure player satisfaction by responding to the player’s complaints and disputes

Perform investigation and documentation of game exploits, bugs, and similarly other issues in the online gaming world

Ensure all players follow gaming rules and regulations

Manage gaming operations and report game status to management on a daily basis

Monitor disturbances and imbalances during games and provide corrective solutions

Sounds good, right?

If you have:

Fluency in Czech and a good command of English

Gaming experience - you have played games and you can relate to a player’s concept, community, and mindset

Player empathy and understanding a player’s perspective when tackling their issues

Understanding of Player Support

Desire to help the players as best as possible and to contribute to the team’s success

We Offer:

Fully paid training 

Stable job and career development opportunities

Attractive salary

Additional health insurance

50+ benefits and services to choose from

Positive international working environment

Support and learning

Employee referral bonuses

Does it sound like the perfect job for you? APPLY NOW!

About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and the country's largest employer in the CX (Customer Experience) industry with over 4, 200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients ‘procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.  

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