Shuffle Team Supervisor София

Shuffle Team Supervisor
София

At Астреа Рикрутмънт ЕООД, we are committed to transforming the challenges of finding a

new job into an inspiring path of change and support. With pride, we can say that we have

been among the best in the recruitment field for 17 years. We believe that we can change

people's lives by helping them become the best version of themselves. We participate in the

development of many Bulgarian and international companies, helping them find the right

people and solutions for their business. Our network of satisfied candidates and clients

continues to grow, remaining our greatest pride and motivation.

For one of our clients – a multinational company operating in iGaming field, we’re looking for

determined and leadership-oriented Shuffle Team Supervisor. In this role, you'll oversee

and coordinate the activities of the Shufflers team, ensuring smooth and efficient operations

while maintaining high standards of accuracy and compliance. You’ll play a key role in

refining team workflows, setting performance metrics, and fostering continuous improvement

within the department.
* Provide guidance and mentorship to team members;

* Oversee and support staff according to the company’s Policies and Procedures, handling

tasks like supervision, managing absences, and addressing disciplinary and grievance

matters;

* Foster strong team collaboration through effective communication and regular team

meetings;

* Identify and address the learning and development needs of both individuals and the team,

working alongside learning and development personnel;

Actively engage in learning and development initiatives to help achieve organizational goals;

* Ensure all services are delivered in alignment with core values, Policies and Procedures,

and KPI targets.
* Experience in the iGaming sector or a live casino environment is highly preferred;

* Proven ability to resolve conflicts and manage issues effectively, demonstrated leadership

and mentoring abilities;

* Fluent in English, both spoken and written;

* Strong communication and interpersonal skills;

* Excellent time management and organizational skills;

* A degree in management or a related area is a plus;

* Proficient in PC applications, especially Office 365;

* Ability to excel in a fast-paced and dynamic environment and willingness to work on a shift

schedule.
* Experience in the iGaming sector or a live casino environment is highly preferred;

* Proven ability to resolve conflicts and manage issues effectively, demonstrated leadership

and mentoring abilities;

* Fluent in English, both spoken and written;

* Strong communication and interpersonal skills;

* Excellent time management and organizational skills;

* A degree in management or a related area is a plus;

* Proficient in PC applications, especially Office 365;

* Ability to excel in a fast-paced and dynamic environment and willingness to work on a shift

schedule.