Chat and Email Support Specialist with English (Day Shifts / New Company) София

Chat and Email Support Specialist with English (Day Shifts / New Company)
София

At our company we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of corporate cultures and thus enabled us to locate the best candidates for our clients.

Our partner is a NEW company specializing in the outsourcing team. As their team is expanding, we are currently seeking motivated specialists to join their dynamic, multilingual team in the role of:

Chat and Email Support Specialist with English (Day Shifts / New Company)

Main Responsibilities:

Respond to customer inquiries via live chat and email in a timely and professional manner;

Troubleshoot and resolve customer issues related to account access, deposits, withdrawals, and gameplay;

Maintain a thorough understanding of sports betting options, promotions, and policies to effectively assist customers;

Supporting customers with a wide range of queries.

Our client offers:

Competitive salary;

Attractive bonus scheme;

Food vouchers;

Full medical insurance;

Great office locations in Sofia;

Day shifts only (Mon-Sun - between 07:00 - 22:00);

Great social benefits package;

Ability for career and professional growth within the company.

Job requirements:

Fluency in English (C1);

Availability to work on shifts;

Being able to work from the office in Sofia;

Experience in a similar position will be considered as an advantage.

Apply and you will get the full broad information about your possibilities with us!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

Ейч Ар Ес Рикрутмънт Сървисиз ООД holds a license from the National Employment Agency with №2525 from 26. 04. 2018 г.