Group Digital Product Owner София

Group Digital Product Owner
София

Start today, as a Group Digital Product Owner and drive our growth and our customers’ experience in Group’s digital channels, like websites and mobile Apps, by developing innovative techniques and customers’ journeys for using our digital media to discover products and services and get help.

 

Key Responsibilities:

• Serve as a subject matter expert of Digital Services, setting the direction of the digital users experience and providing the necessary support to deliver an outstanding service for our customers

• Get to know our customers and their problems to identify ways to improve their digital journeys while working closely with the business teams to understand customer requirements, and with designers’ teams and IT to deliver the desired digital UX.

• Overlook the overall process of delivering digital experiences, from design to development, utilizing agile methodologies.

• Identifying potential new propositions, and taking them through feasibility and business case, supporting commercial negotiations and go to market

• Ensuring an outstanding experience is always delivered. You’ll continuously search for improvements with the customer in mind

• Persuade/influence cross-functional teams and senior stakeholders

• Continuously monitoring analytics data, customer needs, market trends, competitor activity and regulatory changes to optimize and ensure the user experience remains a category leader

 

Qualifications:

• Bachelor’s degree in Computer Science, Statistics or similar

• 3 or more years of working experience as a Digital Experience/Product Owner

• Previous experience in digital campaigns landing pages and mini sites to be considered an asset

• Clear and effective communication skills in English (written and verbal)

• Experience working with agile project management tools like Jira, and design tools like Figma

• Exceptional customer focus with proven track record in digital product management

• Technical understanding for Digital products/services in a high growth environment with a demonstrated ability to translate customer needs into business and product requirements

• Good familiarity with the concepts that support project management and delivery

• Commercial understanding/acumen of business KPI’s

• Experience working with KPI''s and an understanding of how to deliver to KPI targets

• Ability to communicate and engage across the business across all levels of stakeholders

• Demonstrated ability to work independently to drive projects to completion

• The ability to persuade and influence others using verbal and written communication techniques

• Strong quantitative data analysis and critical thinking skills

 

 

What we offer:

• The opportunity to work with a passionate and driven team in a fast-paced, high-growth environment

• A culture that values innovation, collaboration, and personal growth

• Flexible work arrangements, including the option to work remotely with international teams

• Continuous learning and development opportunities to support your career growth

• 23 paid annual vacation +1 additional for birthday

• Attractive remuneration package and annual bonuses based on performance

• Food vouchers

• Additional health insurance package – luxury package

• Sport cards co-financed by the company

• Special employee discounts for company products and services

 

 

How to apply:

Interested candidates please press the button „Apply" (“Кандидатстване“) to send a CV for the position not later than 14th of November 2024.

Only short-listed candidates will be invited for an interview.