Vacation Advisor Helpdesk Support with German or French and English София

Vacation Advisor Helpdesk Support with German or French and English
София

At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18

years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and

international companies. We believe in helping people grow into their best selves, and our

ever-growing network of happy candidates and clients is what drives us forward. Let’s shape

the future together!

For one of our clients – a leading provider of digital solutions, AI automation, and customer

experience services, enabling global brands to enhance digital experiences across fintech,

high-tech, tourism, and gaming industries, we are looking for – Vacation Advisor Helpdesk

Support with German or French and English.
*Assist customers with vacation planning, booking, and inquiries;

*Resolve customer issues and provide solutions in a timely and professional manner;

*Maintain a high level of customer satisfaction and ensure all queries are addressed efficiently;

*Manage customer feedback and provide insights to improve services;

*Collaborate with team members to ensure seamless customer experience.
*Assist customers with vacation planning, booking, and inquiries;

*Resolve customer issues and provide solutions in a timely and professional manner;

*Maintain a high level of customer satisfaction and ensure all queries are addressed efficiently;

*Manage customer feedback and provide insights to improve services;

*Collaborate with team members to ensure seamless customer experience.
*Competitive salary and benefits package;

*Includes additional health and vision insurance for employees and their families;

*Free online courses, coaching, and individual sessions for personal and professional growth;

*Career growth and development opportunities.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next

step. Kindly share your detailed resume in English when you get a chance. (and don’t forget

to include the reference number SM_).

Rest assured that we will reach out promptly to the candidates whose profiles closely match

our requirements. Your privacy is of utmost importance to us, and all your information is

safeguarded in compliance with the regulations of the Commission for the Protection of

Personal Data (Astrea Recruitment, reg. No 1809).