Customer Care Agent with Dutch or French and English (Hybrid) София

Customer Care Agent with Dutch or French and English (Hybrid)
София

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job

into an inspiring path of change and support. With pride, we can say that we have been

among the best in the recruitment field for 17 years. We believe that we can change people's

lives by helping them become the best version of themselves. We participate in the

development of many Bulgarian and international companies, helping them find the right

people and solutions for their business. Our network of satisfied candidates and clients

continues to grow, remaining our greatest pride and motivation.

For one of our clients – a world-class leader in customer experience optimization, we are

searching for driven, organized and dedicated team-players for the role of Customer Care

Agent with Dutch or French and English (Hybrid).
* Be the friendly voice and written connection for customers;

* Tackle customer questions and issues across voice and written channels;

* Answer inquiries and resolve order-related issues with ease;

* Use your tech-savvy skills to stay updated on the latest technology and troubleshoot effectively;

* Strive to make each interaction a positive experience.
* At least 6 months in customer service, whether in retail, contact centers, consumer

electronics, or a similar field;

* Strong written communication skills in Dutch or French and English language;

* Dedication to quality and a drive to solve customer issues and leave a positive impression;

* An organized approach to finding solutions and keeping on top of your workload;

* Ability to work seamlessly with others and act as a part of the team.
* At least 6 months in customer service, whether in retail, contact centers, consumer

electronics, or a similar field;

* Strong written communication skills in Dutch or French and English language;

* Dedication to quality and a drive to solve customer issues and leave a positive impression;

* An organized approach to finding solutions and keeping on top of your workload;

* Ability to work seamlessly with others and act as a part of the team.