Sales Retention Specialist with Romanian or German София

Sales Retention Specialist with Romanian or German
София

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job

into an inspiring path of change and support. With pride, we can say that we have been

among the best in the recruitment field for 17 years. We believe that we can change people's

lives by helping them become the best version of themselves. We participate in the

development of many Bulgarian and international companies, helping them find the right

people and solutions for their business. Our network of satisfied candidates and clients

continues to grow, remaining our greatest pride and motivation.

For one of our clients – for a BPO company known for its great clients and exciting projects,

we’re looking for friendly, organized team players for the role of Sales Retention Specialist

with Romanian or German.
* Be a trusted advisor for customers in the sports sector;

* Look at player data to spot different user groups by their behaviour, spending, and activity

levels;

* Design and run retention campaigns aimed at specific player groups (like new players, high

spenders, or inactive users);

* Build strong customer relationships through clear and engaging communication;

* Share feedback to improve how we work;

* Work as part of a team, helping out whenever needed;

* Provide great customer service while following company guidelines.
* Great communication and problem-solving skills;

* Fluency in either Romanian or German, plus English (both spoken and written;

* Team spirit and a positive attitude;

* Strong organization and decision-making abilities;

* Basic computer skills (MS Office knowledge is helpful);

* Experience in customer service or sales is a must.
* Ongoing training and professional development programs;

* Career growth support and relocation help if needed;

* Competitive pay with monthly bonuses;

* Health and life insurance, Multisport card, transport allowance, event bonuses, extra

education leave, and corporate discounts;

* Full-time, flexible schedule (Mon-Sat, 8:00 AM - 21:00 PM);

* Paid training and ongoing development opportunities;

* Wellness programs and a convenient office location close to public transport.

If you feel excited and confident that you're the perfect fit, we encourage you to take the next

step. Kindly share your detailed resume in English when you get a chance. (and don't forget

to include the reference number SM_SRSRG).

Rest assured that we will reach out promptly to the candidates whose profiles closely match

our requirements. Your privacy is of utmost importance to us, and all your information is

safeguarded in compliance with the regulations of the Commission for the Protection of

Personal Data (Astrea Recruitment, reg. No 1809).