Back Office Support Specialist with French and English София

Back Office Support Specialist with French and English
София

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES – then here is a role for you – join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!

As a Back-office Support Specialist with French and English you will be a part of a great team and all together will:

Deliver outstanding client service

Achieve great customer experience and satisfaction

Identify and assess customers’ needs 

Assist with general inquiries, product support, and troubleshooting via e-mail, chat, or tickets

As a candidate, you do not need to have experience in a similar role but you should be fluent in French and English,  and have excellent communication skills.

In return, we will give you:

Fully paid training 

Stable job and career development opportunities

Attractive salary

Additional health insurance

50+ benefits and services to choose from

Positive international working environment

Support and learning

Employee referral bonuses

Relocation package for candidates outside Bulgaria

We care about our employees' well–being, invest in their future growth, and encourage fun and team-building projects!

Does it sound like the perfect job for you?  Apply now!

About us: TELUS Digital Bulgaria is a publicly-traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4, 000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

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